F.A.Q

 

If I am not happy with my order, can I get my money back?

Nearly every single one of our products come with a standard 7-Day Money-Back Guarantee. That means you have 7 days from when it’s delivered to make sure the equipment you ordered is perfect for you. 

Will I get personalized, one-on-one customer service as a wholesale customer? 

One of the biggest advantages our clients enjoy is wholesale prices. But just because you buy in bulk and get discounted rates, doesn’t mean we treat you like a number. Our Customer Service Team is here for you. 

Does my device come with software? 

Pre-loaded software varies by model, but most machines come with the operating system noted in the product information. Additional software such as Microsoft Office is not included. 

Has my device been tested? 

Every machine that we ship has been fully tested and configured to work (and look) like new. 

Do you sell any major brands? 

Yes! We sell devices manufactured by the leading technology brands, including Apple, Dell, HP, Lenovo, Acer, Samsung and more. 

Do you accept bulk orders? 

Yes! Logical Wireless is happy to offer wholesale pricing and discounts based on the size of your order. 

Why buy refurbished IT equipment from us? 

With Logical Wireless, you get like-new refurbished equipment, tailored to your budget. Top-quality restored devices for a fraction of the cost? It’s a no-brainer, regardless of the size of your organization. 

How do I know I’m getting certified, built-to-last devices? 

We are a top-caliber refurbisher—so you are confident knowing the equipment we provide is refurbished to the highest standards, functionally and cosmetically restored to “showroom” condition, and will serve you for years to come

Where did my machine come from, originally? 

Logical Wireless only sources inventory from environmentally conscious professional organizations—never individuals. What does this mean to you? Top of the line, business-grade IT devices. 

Does buying refurbished devices make my organization “greener”?

Our parents raised us to “waste not, want not”—so why contribute to the millions of tons of technological waste that wind up in landfills every year? When you buy top-grade restored devices from Logical Wireless you become a greener, more environmentally-conscious company. And make your parents happy. 

Who rebuilt this refurbished laptop I just got from Logical Wireless?

At Logical Wireless, top-notch workmanship is paramount. That’s why we only employ experienced, professionally trained technicians who make sure that every product performs like new. Sometimes better. 

Does ‘refurbished’ mean ‘off-brand’? 

Absolutely not. We provide devices manufactured by your favorite and trusted brands, like Apple, Dell, HP, Lenovo, Acer, Samsung, and more, restored to their original factory conditions and functionality. 

What if I change my mind about my order? 

Every product you purchase from Logical Wireless comes with a 7-day money back guarantee, no questions asked, and a 30-day limited warranty. Not-so-fine print: if something’s wrong with your order, shipping’s on us. Simply changed your mind? You pay shipping costs.

THE VISION

We’re the most trusted and respected full service computer and cell phone repair company in Rhode Island and southern Massachusetts. Our experienced technicians apply a personal  and professional approach when dealing with your service, sales, or repair needs. We’re very friendly, honest, professional, and we always have your best interests in mind!

PROUDLY SERVING THE RHODE ISLAND & MASSACHUESETTS COMMUNITY FOR 12 YEARS!

Services We Provide In-Store

Logical Wireless is dedicated to providing the best customer service and the most dependable repair services available to you. When your iMac, MacBook, iPhone, Windows Laptop, Desktop, PC, or any other electronic device needs an upgrade, repair, or service, you can be assured that the trained and certified technicians at Logical Wireless have your back! Our technicians are skilled in dealing with all types of repairs, services, and upgrades for a variety of different brands, makes, and models – all at a fair price and backed by a limited warranty!

PC Repair

Having Computer Problems? We’ll solve them. We’re who you call when your computer runs slow and your programs stop working

Cell Phone Repair

Broken Screen? Bad Battery? Our experts can fix any Issue you are having with your phone.

MAC Repair

We offer high-quality parts and reliable repairs across all iMac’s and MacBook’s without the premium price.

Software Installation

Did your favorite program stop working? We can get it working correctly and help you retain your saved data.

Hardware Update

Upgrading your computer is much easier and less expensive than replacing it. Let’s get it running fast again!

Custom Built Computers

Our custom computers come with a free 3 year warranty. Let us build you a computer tailored to your needs.

Malware and Virus Removal

Through years of experience we have the most advanced and thorough cleanups

Laptop Repair

Laptop stop working? Did you drop it? Don’t worry! Our qualified, friendly laptop repair technicians will bring it back to life.

Data Backup and Recovery

We can help you back up your important personal data (photos, videos, documents, school work, etc.) to disk or cloud storage with no hassles.

Why People Love Us

Here is a few reasons why people keep coming back to us for all electronic repairs ad sales.

WARRANTY

Our customers deserve reliable repairs and service they can depend on. That’s why all of our repair services come with a 30 day limited warranty!

EXPERIENCED PROFESSIONALS

We pride ourselves on being your #1 rated local technology experts. You can rely on us to take care of you in your time of need.

EXCELLENT REPUTATION

We have built our reputation on the attention to details and our loyal service to our customers over the last 12 years.

TRUSTWORTHY REVIEWS

Our business has been built on trust, integrity and customer satisfaction. Feel free to browse our Google / Facebook reviews.

FRIENDLY SERVICE

We take pride in providing you with the best customer service experience. We’re here for all of your technology needs!

COMPUTER & CELL REPAIRS

We will diagnose your device and provide you with affordable options. We always have your best interest in mind.